Q. How long do I have to decide on which prize option I wish to choose?
A. Winners have fourteen days from the draw date to advise which prize option they wish to take.

Q. Does Surf Life Saving Build the homes for the lottery?
A. The majority of homes are built specifically for the lottery.  Occasionally homes that meet our lottery requirements are purchased. 

Q. How is the Draw conducted?
A. Draws are conducted at Surf House 18 Manning St South Brisbane QLD 4101.  They are conducted under QLD Government License Regulation and are open to the public for viewing.  A Surf Life Saving official who is not a ticket holder conducts the draw.  The major prize draw is computerised with a random number chosen from ticket purchasers.

Q. How are the winners notified?
A. Major prize winners are contacted by their listed current daytime/mobile number once all of the draws have been finalised.  All winners are also notified by certified mail. 

Q. Where do I find Lottery Results?
A. Official results are posted on this website (Click here) and can also be obtained by phoning 1800 642 999 (AUST), 0800 442 501 (NZ) or +61 7 3846 8000.

Q. How do Champions’ Club members change their ongoing ticket orders?
A. Champions’ Club members can change or stop their orders at any time by using their Priority Contact service.   The Priority Contact service enables fast response to all email and telephone enquiries. Simply email championsclub@lifesaving.com.au or phone the exclusive Champions’ Club phone number 1300 565 541 (Aust)/0800 442 501 (NZ) for all your Club Membership enquires.

Q. If I purchase tickets late in the lottery or on the day of the close, are my tickets still included in the draw?
A. All tickets processed before the time of the close of the lottery will be entered into the computer draw.  Customers whose orders for tickets received after the close of the draw will be sent tickets in the next lottery.  If these tickets are not wanted they can be returned prior to the close of the lottery for a refund.

Q. How do I become a Champions’ Club Member?
A. Automatically have your authorised direct debit or preferred credit card debited for $10 or more in tickets every lottery.  To join, simply click here  to visit the Champions Club section on this website, contact our sales team on 1800 642 999 (AUST), 0800 442 501 (NZ) or +61 7 3846 8000, or fill in the Champions’ Club section on your ticket ordering coupon.

Q. I added myself to the mailing list; will I receive offers from Surf Life Saving in every Lottery?
A.  Surf Life Saving attempts to contact customers in every lottery but as you can imagine it is an expensive exercise and not everyone on our mailing list will be contacted every time.  If you don’t receive a lottery offer from us please phone or email us at anytime to request information.

Q. What are Exclusive Supporters’ Draws
A. Exclusive Supporters’ Draws are special invitation only lotteries that are only made available to our regular supporters.  There are 300 prizes to be won including cars, gold, holidays and gift vouchers from some of Australia’s most popular retailers. Great odds to win a prize! 

Q. Where do I find my Exclusive Supporters’ Draw Online Ordering Code
A. Your special Online Ordering Code for ordering tickets on the website in the Exclusive Supporters’ Draws can be found on your invitational letter that was mailed or emailed to you.  This special code will identify you as a regular supporter and allow you access to the ticket order pages.  If you cannot locate your code simply phone Surf Life Saving on 1800 642 999(AUST), 0800 442 501(NZ) or email us at  lottery@lifesaving.com.au

Q. Who Are Champions’ Club Members?
A. Very special supporters who automatically purchase $10 or more in tickets in every lottery. Click here for details.

Q. What are the benefits of being a Champions’ Club member?
A. CClub members receive automatic entry into $140,000 in Bonus prize draws including 12x$10,000 monthly cash draws plus a $20,000 Gold Bullion Draw each year. Champions’ Club members are also guaranteed tickets in every lottery even if there is a sell-out.

Q. How many lotteries are Club members entered into each year?
A. We conduct 7 Lotteries per year, including 4xPrize home Lotteries and 3xExclusive Supporters’ Lotteries.  In addition to these lotteries Club members are automatically entered into the Club bonus draws at no extra cost.  That’s 20 draws in total!